Loading... Please wait...

Our Newsletter



Customer Service

At Inachis Yarns we take customer service seriously, very seriously in fact. We want your shopping experience to be a positive one - we want your repeat custom after all and we feel that by excelling in this area we are more likely to achieve that.

WE ARE COMMITTED TO

  1. providing a service to our customers which is responsive, informed and respects their confidentiality
  2. sourcing and supplying the very best products cost effectively and fairly
  3. the continuous improvement of our products and services

IF A PROBLEM ARISES, WE WILL

  1. wherever possible deal with the matter straightaway
  2. advise you of what action can be taken when it cannot be dealt with immediately
  3. advise you of any further steps you can take if you remain dissatisfied

IMPROVING STANDARDS

Inachis Yarns seeks to continuously improve the way we work and the quality of service we provide.  To achieve this aim we actively encourage customer feedback, both on a product by product basis and on our service levels.  If you have any comments or suggestions to help us improve our service then please Contact Us.